Lesson: 1. IELTS listening Test Section 2 (Part 1)

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• Hello everyone. I'm the counselling administrator here at St Ive's College
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• and I've been asked to come and talk to you about our counselling team and the services that we offer.
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• We have three professional counsellors here at St Ives: Louise Bagshaw, Tony Denby and Naomi Flynn.
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• They each hold daily one-on-one sessions with students,
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• but which counsellor you see will depend on a number of factors.
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• If you've never used a counsellor before, then you should make an appointment with Naomi Flynn.
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• Naomi specialises in seeing new students and offers a preliminary session
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• where she will talk to you about what you can expect from counselling,
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• followed by some simple questions about what you would like to discuss.
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• This can be really helpful for students who are feeling a bit worried about the counselling process.
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• Naomi is also the best option for students who can only see a counsellor outside office hours.
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• She is not in on Mondays, but starts early on Wednesday mornings and works late on Thursday evenings,
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• so you can see her before your first class or after your last class on those days.
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• Louise staffs our drop-in centre throughout the day.
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• If you need to see someone without a prior appointment then she is the one to visit.
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• Please note that if you use this service then Louise will either see you herself,
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• or place you with the next available counsellor.
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• If you want to be sure to see the same counsellor on each visit,
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• then we strongly recommend you make an appointment ahead of time.
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• You can do this at reception during office hours or by using our online booking form.
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• Tony is our newest addition to the counselling team.
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• He is our only male counsellor and he has an extensive background in stress management and relaxation techniques.
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• We encourage anyone who is trying to deal with anxiety to see him.
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• Tony will introduce you to a full range of techniques
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• to help you cope with this problem such as body awareness, time management and positive reinforcement.
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